The Indigo Finance Journey: Settlement & Beyond!

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At Indigo Finance, our commitment to our clients doesn’t end after settlement. We provide ongoing care and support to ensure our clients are always getting the best possible deal on their loans and financial products.

Post-Settlement Call

Within a week of settlement, we’ll give you a call to check in and make sure everything went as planned. We want to ensure that you’re all settled into your new loan arrangements.

Five-Week Check-In

We understand that the first repayment can be a big milestone for our clients, which is why we check in at the five-week mark to ensure everything is set up correctly and running smoothly. If there are any issues, we’ll address them promptly to ensure there are no delays or unexpected surprises.

Continual Support

We pride ourselves on being here to help our clients whenever they need us. Whether it’s fixing a loan, changing a repayment type, or opening a new account or credit card, we’re here to facilitate any changes necessary to ensure our clients are always getting the best deal possible. Our strong relationships with branches and lenders mean that we can efficiently and effectively assist our clients.

Annual Review

As part of our ongoing care, we invite our clients to take part in an annual review of their loans. This review ensures that their loans still suit their needs and are working optimally. If changes need to be made, we’ll make sure they’re done efficiently and cost-effectively. The annual review can take just 20 minutes on the phone, but it could save thousands of dollars in the long run.

Refinancing

If during the annual review we discover that refinancing is the best option, we’ll facilitate the process from start to finish. We already know our existing clients’ plan and strategy, so we can make the refinancing process pain-free and straightforward. We’ll ensure that our clients are getting the best possible deal, with their goals and financial plan in mind.

We’re not just aligned with one lender – we’re aligned with YOU. Your trust in us to provide objective and trustworthy advice drives us. Focus on what matters most to you while we take care of your financial needs.