We could not have done it without you!

Thanks so much for your help I am sure it was a nail biter for you guys but we are very happy with the assistance everyone at Indigo provided us, we could not have done it without you.

Ollie & MaryMay 2022

A great company!

I can not thank or praise the team at Indigo Finance any more than the 5 stars will allow.
From our initial call with Melanie to being managed by the amazing David Lucas the level of skill, professionalism and care was second to none.

We had a very tricky application due to our specific circumstances and that we had already found a property we liked so we were on the clock.

David’s level of continuous professionalism, integrity, patience and lots of hard work to find us a suitable solution that would be acceptable to the bank (often at all times of the day) did not go unnoticed and his ongoing advice throughout the entire stressful process was extremely appreciated.

Indigo Finance are a great company and David is a credit to them and they are lucky to have such a committed person on their team.

Thank you so much for everything you guys did for us and we are now well and truly settled into our new home and loving every minute and that may not have happened without all your help and persistence getting us to this point.

I can’t recommend them highly enough if you are looking for help getting a new mortgage and property.

MarkMarch 2022

Highly Recommend!

Melanie, David and the team were fantastic to work with on our latest project. We would highly recommend them and can’t wait for next project so we can work together again.

GeoffMarch 2022

Working with Indigo Finance has been an absolute delight!

Stephen and I just wanted to say a huge thank you for all your tireless efforts in making our property sale easier and less stressful.

At every point you looked after our queries professionally, promptly and patiently. With many legal, financial and market aspects requiring our attention, we took great comfort knowing we could rely on your advice and actions to smooth things over and sort things out.

As always, working with Indigo Finance has been an absolute delight! We look forward to working with you on the next property and the years ahead, just as you’ve looked us for the past 5 years.

StefanMarch 2022

Friendly & Helpful

All staff were incredibly friendly and helpful. As a first time home buyer the process was very daunting. I felt as though the entire team had our back and we were lead through the process seamlessly with reassurance. Thank you Indigo Finance !!

AnnieFebruary 2022

Wouldn’t hesitate to recommend!

Every interaction with Indigo has been excellent and I wouldn’t hesitate to recommend their services to anyone and everyone.

JamesFebruary 2022


100% would recommend indigo finance to anyone needing help to organize their finance.

VickiFebruary 2022

Easy & Stress Free!

It has been such an easy and stress free process working with everyone at Indigo and we would certainly recommend you to anyone we know who is looking to refinance.
AndyFebruary 2022

Friendly & Knowledgeable

Melanie is always responsive and understands our aims for financing. However, she is always sure to challenge us on our views and push back where our expectations are unrealistic. It is a good partnership. Melanie and her colleagues are always friendly and knowledgeable. We will definitely recommend Indigo Finance

Jeremy & LisaJanuary 2022

Highly Recommend!

Indigo finance, particularly Melanie was a pleasure to work with!

She spent time walking us through different options and was easy to contact via email and phone.
Indigo’s document collection process (which was a drag and drop function) was seamless and very easy to use. It is genius.

I highly recommend speaking to Indigo for financing!

Mary ThereseNovember 2021

Really happy with your work!

I would just like to take the time to say thank you for everything you both have done for me and thank you for the gift as well, I really enjoyed it and I appreciate everything you both have done for me over the last few months. I am really happy with your work and I am really happy with the house as well. So thank you again for everything you both have done and I will forever appreciate it.

CooperJuly 2021

Nothing short of exceptional!

The team at Indigo Finance have been nothing short of exceptional, from the first conversation through to post settlement.  Their advice and continuous communication has allowed me to go through the process of purchasing a property with confidence and ease.  I would highly recommend the team at Indigo Finance to any friends and family seeking to purchase a property in Australia.

JimmyJuly 2021

Above & Beyond

Thankyou for all your efforts and guidance throughout the entire journey. As usual everything has gone smoothly and for the hamper sent always going above and beyond!

LeeJune 2021

A pleasure to work with!

Ethan made the process of getting a loan for our new property easy and hassle free. He was always a pleasure to work with!

SarahMay 2021

Extremely Helpful

Thank you for all of your work in getting our loan and first home purchase across the line. You were extremely helpful and thank you for assisting us through the entire journey until settlement. We received your lovely hamper after a long day at work and it was a great surprise!

Holly & MauricioMay 2021

Helpful & Attentive

“I would like to thank the team at Indigo for all their efforts and work to assist us with our finance. They have been very professional, helpful and attentive to our queries. Our bank took ages however Melinda from the team was in contact with us throughout the entire team to update us along the process. Thank you again team!”

Michael & Kamila May 2021

Providing Sound Advice & Knowledge

“I have enjoyed the journey with Indigo, and would like to thank the wonderful team for their ongoing professionalism, assistance through the entire process start to finish and providing me with a loan that is going to work for me with sound advice and knowledge. I highly recommend the team at Indigo. Thank you Again. “

MeralApril 2021

Top notch communication

The team at Indigo Finance are highly professional and have provided great results with top notch communication throughout the entire process making the entire journey pleasant.


We are delighted with the result

From the moment we considered refinancing our home loan, Melanie and the team at Indigo were proactive and thoughtful to our needs.  They took time to really understand our goals, and simplified and streamlined the process for us.  We are delighted with the result Indigo delivered for us, and would happily recommend them to others looking for a new loan or to refinance.  

DanielleApril 2021

They did not miss a beat!

The Indigo team worked tirelessly to walk me through the process and achieve the most competitive result. Their communication during this process was extremely professional and detailed – They did not miss a beat to keep me informed and involved in the best strategy. I know they went above and beyond to ensure I was happy. I have already recommended them to many peers and friends in similar situations living overseas and could not recommend them more highly.

This stressful at times process was made enjoyable and I am already planning my next investment opportunity with their help.

Sarah 28th October 2020

I would not hesitate to recommend the team at Indigo

It had been a while since I had purchased a new property and the team at Indigo took me through the process in an easy to follow, step-by-step process. I was looking to secure my finance very quickly due to a very short completion window and the guys worked hard to secure a great deal and meet the tight deadline. Overall, their communication is consistent, clear and easy to understand. I asked a lot of questions and they were always happy and ready to answer in a polite and friendly manor. I would not hesitate to recommend the team at Indigo to anyone looking to secure a new mortgage or to refinance.

Daniel12th October 2020

Thank you for your help

Katrecia and I would like to thank you for your help with securing finance and the support you provided throughout the purchase. We greatly appreciate it. And thankyou very much for the lovely hamper. We hadn’t set the kitchen up when it arrived so the kids made short work of the majority of it.

Stephen & Katrieca28th September 2020

Professional and Responsive Team

My mortgage was never going to be an easy proposition; it was for an investment property that the pandemic restrictions had made impossible to visit, my income profile is multi-country and complex, and the timetable available to actually capture the “bargain” I had secured in a purchase contract was tight.  Not only did the team at Indigo do an outstanding job of working through the myriad issues thrown at us by the banks to deliver on time, and as projected, they importantly shielded me from the process.  Having attempted a mortgage application on my own once, and putting it in the same category of life experiences as a root canal, I simply cannot imagine why anyone would attempt it alone.  And I cannot imagine how you could find a more professional and responsive team than Melanie, Melisa and all their colleagues at Indigo.  They have my unqualified recommendation.

James24th September 2020

Organisation and Efficiency

We just wanted to say a massive thank you to you and your team for all of the insanely hard work that went into making this happen for us.

You have an outstanding team with whom we really enjoyed working (probably more than they enjoyed working with us!)

Melisa was an absolute superstar and we couldn’t have asked for more from her, so make sure you hang onto her!

Melinda also did a fabulous job of managing both settlements smoothly and keeping the relevant banks in line and on time – we were very impressed by her organisation and efficiency.

Gabby18th September 2020

Professionalism, service and support

Thank you so much for the lovely gesture and kind support. I am always super impressed with your professionalism, service and support (which includes all of your people). You have a terrific culture of customer service at Indigo. That’s why we have come back to you several times now when investing. Well done and stay awesome.

Client 6th August 2020

I would recommend indigo to anyone.

My wife and I used Indigo finance for our first home loan. We found them through word of mouth from family.
Our situation was buying in the heat of lockdown during covid and it could have been very stressful however the Indigo team really guided us through with ease. Behzad and Melinda were very helpful and supportive to us being beginners in the process. They are very responsive with emails and calls. Melanie is very professional and gets the job done. I would recommend indigo to anyone.

Sebastian3rd August 2020

Our timeline was met……..with time to spare!

Melanie was recommended to us by our financial advisor and we immediately felt that we could work in partnership to secure a mortgage for a property which we had found and wanted to buy.

Melanie and her team quickly identified the most suitable mortgage and assisted us with our application and walked us through each step of the process, including the loan documentation.

We were nervous we would not have the finance in place for settlement and through their constant updates we were assured our timeline would be met. Which it was …. with time to spare!

Cathie16th July 2020

Great Outcome!!

Taila was very helpful in our loan application process from the beginning to the end. We had been working with Indigo for more than 5 years and Taila has extensive knowledge of our financial situation. Taila would often check in with me to see if there are any loan needs and would always search the market for better rates. As I operate multiple businesses and have a complex trust structure, it’s always good to have someone knowledgeable to save me from running around. Also Taila has a very good relationship with the bankers which makes the application and processing of our loan even more efficient. Even after the loan approval and settlement, Taila will continually check to make sure everything went smoothly as planned and to see if there are any further needs she can help with. Taila has also gone out of her way to help us in signing-off loan papers outside working hours in a timely fashion in order to have the approval process move along faster. For me the three most important aspects to Taila’s service is trustworthiness, knowledge and effective communication. Many thanks for the great outcome!

Zez5th May 2020

Extremely efficient

Melanie and the Indigo finance team where extremely efficient and helpful in making our dream home come true.
They helped us decide and choose the most appropriate finance plan for our need, presented us with all the options available and advised us with the pros and against on each option.
We could not successfully purchase our first choice but the Indigo team was very patient and gave us multiple advise on how our pre-approval loan would work or need update.
We would definitely recommend Indigo, they make the loan part of the buying process extremely easy and also got us a very attractive rate!

Pascal & Fernanda20th April 2020

I highly recommend the team at Indigo Finance

I was introduced to Melanie Cunliffe @ Indigo Finance through a mutual friend of ours as i was seeking referrals to mortgage brokers. Previous to my introduction to Melanie, i was unsuccessful in my attempts to secure finance approval for mortgage approval through other finance brokers due to my lengthy absence overseas.

Melanie and her team were extremely professional, diligent and competent in their responses and professional conduct in securing a mortgage approval for me, given my circumstances.

The whole process was seamless from start to completion and i never felt uneasy throughout the whole process (despite my own paranoia). As a result of my dealings with Indigo Finance, i secured my apartment in less than a month.

I highly recommend the team at Indigo Finance and i would be more than willing to share my experiences with other potential clients.

James15th April 2020

Indigo Finance is the best team ever 

After many years of trying and several missed opportunities due to banks or mortgage brokers getting it wrong or taking too long, we found Indigo through the Cherie Barber, Renovate For Profit Course.

From Day 1 they were professional, helpful, very friendly and shared our vision for our way forward.

Melanie was very realistic in what could and couldn’t be done and nothing was a problem to run the numbers for.

When we were ready to go, the whole team worked to make it happen taking the time we needed and getting the best deal, they fixed everything our old bank wouldn’t do and then saved us hundreds of dollars per month over our loan package and set it up exactly the way we wanted it.

The service did not stop when the loan went through, we were contacted a month after to ensure that all of the payments were working correctly and it was still what we wanted.

They are ready to look into our next project as soon as we are ready and offered to run as many numbers, on as many properties, as we need for it to be a success aswell.

Indigo Finance is the best team ever for all your financing needs, I have recommended them to many friends and will not go anywhere else.

Lee & Michelle13th April 2020

An absolute god-send!

Thank you Taila for all your help. You have been an absolute god-send to work with. Sorry for being complete nightmare of clients. I look forward to doing business together in the future.

Adam and Nat9th April 2020

They keep surpassing my expectations!

Indigo Finance were recommended to me by my accountant and having dealt with them twice now, I certainly understand why. They know what’s out there and what’s available and appropriate to our circumstances (and what isn’t), and they make sure that everything that needs to be done is done so the entire process goes as smoothly as possible!
I highly doubt I will ever use any other finance broker in the future, as Melanie and the team are unbeatable.

Barry31st March 2020


The entire team at Indigo Finance were superb throughout our home buying journey. They explained the process to us to help us understand our options, so we knew exactly what budget we had when looking at properties. then when we found our dream home they expertly guided us through the finer details of selecting repayment options to get the best rates while staying within our comfort level around possible future interest rises. They assisted us in collating the necessary evidence and completing all the forms, making the process easy. Always professional but friendly, efficient and available. We can’t recommend Mel and the team highly enough – thank you!!

Michael 1st February 2020

‘Highly Recommend’

I highly recommend Mel and the team at Indigo Finance. They helped me find a better mortgage rate, negotiate a new agreement and put together all the required documents. I am confident that they will proactively monitor my mortgage in future, with periodic reviews to ensure I continue to get a great rate. They are professional and very easy to deal with.

Edward 13th December 2019

10 out of 10 every time!

My partner and I have utilised Indigo for over 8 years now, after receiving a referral from a friend who purchased there first investment property with Indigo. Indigo has helped us purchase over 3 properties over the span of 8 years we have been with them. We have got to know the team extremely well and trust in their advice and guidance. Melanie has gone above and beyond in providing us with an exceptional service by meeting us outside of business hours and in locations outside of the office to keep pace with our demanding schedules. Indigo and Melanie has provided us with a service which feel personalised by taken real genuine interest in our life goals and financial situation. I am extremely impressed with the range of service Indigo provide and have referred a number of my family members and friends with their purchases of their cars, investment properties and first home. I score them a 10 out of 10 every time!

Kyle & Tim 22nd October 2019

Indigo Finance were fantastic to deal with

‘Indigo Finance were fantastic to deal with. From the outset they made every step simple and clear, and explained all the necessary information. They liaised with my conveyancer and the seller’s real estate agent at the required times to ensure my purchase was hassle free, and were able to help facilitate an expedited settlement. I look forward to working with them again in the future.’

Stephanie21st October 2019

Indigo finance were able to deliver.

”I’ve never been able to settle a property without their being issues.

Not this time! Indigo finance were able to deliver. I believe this has something to do with their professionalism and extensive knowledge. I would highly recommend using their services. Thank you once again the Team at Indigo Finance.“

Ryan20th October 2019

They took care of everything!

Indigo finance helped us determine our financial goals and the course of action needed to achieve them. They made everything so easy! When refinancing they gave us several lending options to choose from and we were surprised with how much money we were going to be able to save each month. They took care of everything and made the refinancing process from the loan application to the settlement a smooth and successful transition. We are so happy with our new bank and would not have been able to achieve this outcome without their services. Thank you to everyone at Indigo Finance 🙂

Mark & Renee18th October 2019

Very Professional

The staff are fantastic, so positive and supportive through a difficult process, very professional.

Janie12th September 2019

Exceptional Customer Service and Support from start to finish!  

We were so impressed with the service that we received from Melanie, Taila and Jack regarding the re-financing of our home and investment loans.  We had an initial consultation with Melanie who became familiar with our financial position and gave us advice on what would be required for us to be approved for our home loan.  The team ran us through several lending options until finding us the financial institution that best suited our needs.  They supported us through every step of the process which made the whole experience less stressful.   We always felt in good hands – An absolute pleasure to deal with!  

We look forward to our future dealings with you and can’t recommend you highly enough.

Carl & Annette12th August 2019

Highly Recommend

“I found the team at Indigo Finance easy to deal with & nothing was a hassle. After experiencing some unexpected issues with our new lender, Mel & the team went the extra mile to understand the issues, & get what they could, sorted with the lender. Highly recommended & will certainly be my go to again in the future”.

Belle26th July 2019

A great organisation

“I’ve bought two properties with the help of Indigo and referred a number of friends. They’re a great organisation to help educate new investors and simplify the buying process”.

Justin24th July 2019

A great team!

Was too busy to do this myself so it was great to have a team who stay on top of all requirements

Melanie5th July 2019

Indigo treat their clients like family

Indigo are fantastic at explaining things in layman’s terms, providing information in an efficient timeframe and treat their clients like family, very professional.

Nicole12th June 2019

Responsive and fast turnarounds.

Practical, friendly, explained things clearly, responsive and fast turnarounds.

Ruth2nd May 2019

Efficiency is second to none

Taila has organised our finance for a number of properties, and her skills at coordinating the timing to get loans whilst effectively and efficiently communicating the process to us has been outstanding. As of this month, she has managed to coordinate loans on both a duplex and triplex, simultaneously, in a completely smooth and transparent fashion.

We were always informed speedily of the documents we were required to submit and how to obtain these documents, as her e-mails and phone calls came from a well-informed, through knowledge of the process. Organising equity releases was no drama at all, and honestly her efficiency and positive attitude is appreciated and all worries alleviated. We would not hesitate in recommending the services of Taila or the team at Indigo Finance to any of our friends, family or colleagues. Her efficiency is second to none.

Natalie28th November 2018

Highly recommended, great service all round

We were referred to Indigo Finance by a work colleague at the time who had a fantastic experience themselves and knew we were in the market to purchase a home.  Having consulted other brokers for comparison my initial dealings with Indigo were by far the best. Melanie and the team made the entire process from the start a comfortable one. We successfully secured a home loan that suited our needs and subsequently purchased the home we were looking for! However, for us, it was also the detail, continuing support/service and the little things that count.

The Indigo team were always approachable, knowledgeable and simply a class act from start to finish. Highly recommended

Paul & Teuila9th September 2018

I highly recommend Indigo Finance

I highly recommend Indigo Finance for their professionalism and expertise when refinancing or making your next purchase.  With a confident and capable team behind me, I know I’m making the best decisions possible to build my property portfolio.  Most brokers I have used in the past only consider each purchase or refinance but Indigo looked at my long term objectives with a genuine interest in helping me achieve those goals.  Providing a level of customer service which is unfortunately rare these days!

Jacqui- Ann6th August 2018

We would most definitely use Indigo Finance again

Our financial advisor recommended Melanie and the team at Indigo Finance and we couldn’t have been happier.  As self-funded retirees it was a difficult process for us to navigate the lending market alone and the team made the experience a much easier and ultimately successful process than it would have been had we attempted the exercise on our own. We would most definitely use Indigo Finance again.

Karen & Kevin June 27th 2018

We look forward to working with you in the years to come

A huge thank you to Melanie for looking after the process from beginning to end and taking the time to be present at the signing of the loan offer documents and introducing Rhett Doyle to the family too. We look forward to working with you in the years to come. Of course, a big thank you to your wonderful team as well – Taila and Melissa for keeping us informed throughout the whole process and answered all my questions. We certainly will not hesitate to recommend you to any of our family and friends who is looking at refinancing or borrowing.

Kin 8th June 2018

We would be confident recommending Indigo to any home buyers

Indigo Finance was recommended to us by a friend, after our previous broker had failed to secure us pre-approval on satisfactory terms.  We found the levels of service and professionalism shown by Indigo personnel to be not only a refreshing change, but also to be very impressive in their own right.  Added to that, Indigo was able to find us our loan, on terms that exceeded our expectations.  Beyond that, Indigo was with us all the way through to settlement and continues to monitor our loan and finances to ensure that we maintain the best product available through the life of our loan.  We would be confident recommending Indigo to any home buyers.

Scott & Lisa1st June 2018

Indigo looked after all the finer details

Indigo Finance have been so thorough, efficient and encouraging throughout our time with them. Buying our first home has been both an exciting and stressful experience, but the team from Indigo managed to take the majority of stress out of the process for us. Through constant cheerful updates and communication, Indigo looked after all the finer details and put the pressure on when needed. We would honestly recommend them to anyone and everyone, as an extremely warm but professional team who will get you the best results tailored for you, personally. An especially important aspect of Indigo’s values, to us, was the upfront honesty. Indigo will not offer you more than you can afford, they will guide you in a way that will leave you living comfortably without being stretched out from pay-to-pay. We are so thankful to have had Indigo’s support at a crucial time in our lives.

Scott & Maddy 28th May 2018

The team made the process easy with great advise

“I was first introduced to Indigo Finance by a work colleague, Within Minutes speaking to Melanie and the Team I felt comfortable & at ease. With being new to the journey of refinancing the team made the process easy with great advise. Melissa was very responsive and went over and above to make sure I understood each and every part of the terms and conditions.

If you a vague and unsure when refinancing the team at Indigo definitely make clarity of your situation and prove to get great results.

Cameron 30th April 2018

They constantly reassured me

Indigo Finance came highly recommended by one of my trusted real estate agents.

Being new to the property market, I was anxious about the process of buying my first home. I didn’t know what, where or when to start – Melanie and the team patiently guided me through the whole process from the first point of contact until settlement. I was very happy with how I was assisted. They constantly reassured me throughout the process and made sure that phone calls were made to suit my busy schedule. The team at Indigo Finance keeps in touch post settlement as well which is great. I’ve already recommended their services to my close friends and I’m hearing the same positive feedback!

Jerry20th April 2018

Indigo Finance were fantastic

“Indigo Finance were fantastic in helping us with our loan refinancing and structuring. The team were very good at keeping us updated and informed about the progress of our loan application and even came to see us to get some documents notarised. We appreciated their professionalism and communication. It was a pleasure doing business with them. I would highly recommend Indigo finance for your loan requirements.”

Kapil & Caroline18th April 2018

Professional support and guidance

We were referred to Indigo Finance by a friend. The team successfully sourced us a competitive loan after approaching them when one leading lender had previously declined us due to my Australian Visa status. They did all the paperwork for us which freed up considerable time and hassle. Being new to the country and the Australian real estate process – Indigo gave us expert advice on the process and timeframes. The experience was both supportive and professional for a few reasons; All the team were extremely responsive and accessible; meaning if you had a question (and I had lots) then the phone was always answered in person. The stages of the process were communicated very well, both via an electronic update and also by the team member who owned that particular part of the process. Ultimately, Indigo took away a lot of hassle and stress at a super busy time. Having relocated the family, we have had enough to get on with and their professional support and guidance through both the financial and real estate sectors was very beneficial. Thanks again!

Vince & Rachael2nd March 2018

They made it easy for us

Indigo were recommended to us by our Buyer’s Agent. They helped us find a mortgage with good rates and helped with the paperwork & account structure. They were very personable and professional and always quick to respond to issues. The experience was very good – they made it easy for us.

Sally & Eddy 29th January 2018

Your service is excellent

“Your service is excellent and we really appreciate your Indigo finance Quarterly magazines.

Loved your article in the summer issue on protecting your home against identity fraud.

We have only ever heard great reports from people who use Indigo Finance

In our experience they go the extra mile to help in every way possible.

Would recommend your company to family and friends.

Kathy & Warren2nd January 2018

We reached our goal!

We came to Indigo because we weren’t happy with our previous broker. Our goal was to get finance for renovations which our previous broker was unable to do.

With the help of the Indigo Team through their excellent communication, customer service and product knowledge, we have reached that goal.

We have approved finance and actually happen to be paying less than before.”

James & JeannineNovember 2nd 2017

Huge thanks for giving such a personalised service

Huge thanks for giving such a personalised service and helping us through the whole process during our most crucial time.

We’ve received a gift hamper from your side which made us feel even more special.

We really appreciate you guys checking in on us after settlement and for all the assistance that you’ve provided.

We have been recommending you guys to everyone we know as your level of service and friendly approach is rare to find.

Neha & DheerajOctober 25th 2017

It has been our absolute pleasure dealing with Indigo Finance

“It has been our absolute pleasure dealing with Indigo Finance team who helped us not only in securing the investment loan but also continuing to provide support after that.”

RajeevJuly 23rd, 2017

I was blown away by how easy you made the process

“Thank you Melanie and the team at Indigo. I was very stressed about refinancing prior to working with you and I was blown away by how easy you made the process. The entire Indigo team was professional, caring, communicative, and supportive. I am looking forward to working with you all to ensure my financial position is solid moving forward.”

AmiraJuly 23rd, 2017

Am Beyond Thrilled

“Melanie and Taila were easy to talk to, understood my needs and concerns and went above and beyond to make sure it was all going smoothly and I was happy. They answered my millions of questions and in the end came up with a great package for me. Am beyond thrilled.”

TatianaJuly 13th, 2017

They Made it Happen

“I would like to say thanks to Melanie, Taila and everyone at Indigo helping me get through this. We had a big challenge with time as we had very short notice to get our property registered and they made it happen very easily.”

Halim June 27th 2017

I can’t fault any of the staff at Indigo Finance

I can’t fault any of the staff at Indigo Finance! They play a vital role in expanding my investment portfolio – that’s why I continue to use them time and time again.

CraigFebruary 20, 2017

Extremely Friendly, Competent and Reliable

Extremely friendly, competent and reliable. Melanie and the team are great, they strike a wonderful balance between being personable and professional. They take to time to make sure that your needs are met and the follow through is excellent. We didn’t have to worry about a thing. Our lawyer was also very impressed with their service.

MichelleJanuary 19, 2017

Easy and Smooth Journey

From the first email, Melanie and her team made the process of buying our first home an easy and smooth journey. We found indigo finance’s communication outstanding ensuring we understood every detail, every step of the way. We look forward to working with the team again in future.

Matt & HannahJanuary 12, 2017

The Team are Extremely Helpful

The team are extremely helpful and communicate all the time. You always feel like you are in good hands and the team were supportive and always happy to explain things that weren’t clear or new to me.

SamanthaJanuary 5, 2017

Taught To Think Differently!

Taught to think differently!!

We were introduced to Melanie through a friend. From day 1, Melanie asked us all the right questions, and she was always teaching us how to think outside the box. Mel said, “It is not the number of properties but structure should be around what will work for you at retirement.” “It is also not the lowest interest rates that matters, but what works best in terms of service and flexibility”. Service is always of the highest standard for both Mel and Taila. Taila would follow up issues and provide updates promptly on the loans . Mel and Taila deal with reality and they truly demonstrated “Customer First” principles. We did not have to worry about the lending process at all or chase up anything.They sorted and planned our loan for us from the start to the end. We highly recommend the team at Indigo Finance for any finance loans as they are very professional, knowledgeable, approachable and friendly.

Sheena & Premnath December 29, 2016

Expert Advice and Knowledge

We would like to thank Melanie, Taila and the team at Indigo finance for the most professional and helpful experience in purchasing our investment property.

Their expert advice and knowledge has made our transactions seamless and an exciting time for us, as we look forward to eventually moving into our property on retirement.

We will of course look forward to dealing with Melanie when we sell our Sydney home.

We could not speak highly enough of this wonder team, truly made it all so easy and step by step achieved everything they planned on our behalf.

Thank you again, how lucky are we to have come across two most beautiful and professional girls.

Kind regards

Charmaine & David December 22, 2016

We would highly recommend the team at Indigo without hesitation…

We have had the support and help of Indigo Finance on two occasions now, once for a personal investment property mortgage loan and the other for a SMSF investment property loan. Both times we were extremely happy with the support and assistance provided by Melanie, Taila and the team at Indigo. They are extremely professional and a pleasure to work with. They make the whole lending process easy and helped to take the fuss out of the process for us. The SMSF lending criteria is quite complex and I was so glad to have the help of the team at Indigo to get it all sorted. We would highly recommend the team at Indigo without hesitation to anyone needing finance brokerage support

Jon & NatashaOctober 4, 2016

As always, service was to a high standard

As always, service was to a high standard. Calls were returned in a timely manner and documents provided and forwarded as quick as was possible. Taila and Melanie were amazing as usual, so friendly and ready to help in any way possible. Our experience this time was no different to previous experiences, effective and efficient service providers!

My partner and I were wanting to extend our existing home loan in order to purchase a new vehicle for extended travel around Australia. Additionally, the initial home loan was only in my name and we wanted to have both names on the new home loan.

Melanie initially worked with us and provided us with options for what we wanted. Once we had decided which way to proceed, Taila worked with us to make it happen. We are so happy to now have a joint account and even happier that we got a great new interest rate!

Leigh & LindaSeptember 19, 2016

Your team has been excellent and were very accommodating and friendly!

We met Melanie and her team (Leah and Elizabeth) through our Investment Advisor Steve. We were after a broker that will assist us in finding the right home loan for our first joint investment.

Our experience from start to finish was very positive. We were quite overwhelmed by the figures at first and your team were very patient and were very thorough with your answers to our queries which helped us extremely throughout the whole process.

Your team has been excellent and were very accommodating and friendly.  We didn’t feel like we were doing business as the environment was very friendly and open.

We never felt pressured to go with a specific bank and you listened to all our requests and tried to cater for most of it.

Everything was seamless and although it’s all very new we haven’t had any issues – everything has been set up to our liking. We have also dealt with ME Bank just recently and they were also very friendly and accommodating so great choice for the lender.

Once again, thank you very much for such a positive experience!

Marian & Heath August 24, 2016

What a team!

As we were adding to our portfolio we needed a new finance/banking broker, and were advised to go to INDIGO FINANCE… what a team, right from my initial interview to final documentation Melanie and her awesome team have been incredible. The professionalism of this company is outstanding.

A special mention to Elizabeth and Taila whom have been so helpful through our entire process

I highly recommend anyone who has any association with this company, will be overwhelmed at the highest quality of customer service given by the entire team.

Thank you very much

Kind Regards

Tim and FrancineAugust 24, 2016

We are all extremely pleased with the very professional service

We recently had a mortgage to buy an investment property in Melbourne with the Commonwealth Bank arranged through Indigo Finance Brokers.

Melanie Cunliffe and Taila Sullivan steered us effortlessly through the whole process.  Our particular loan was both unusual and more difficult than the normal as there were 5 investors involved, two of who live in Perth and one was overseas for most of the time.  The settlement period was also less than the usual 42 days and 4 individual loans were required.

We are all extremely pleased with the very professional service both Melanie and Taila provided and have no hesitation in recommending their services.  The interest rate was also much better than expected.

Maree & Steve August 4, 2016

Through Indigo Finance we’ve been able to achieve our goals…

I initially heard about Indigo Finance through a family friend in 2012 and brought my husband on board 18 months later when we eventually wanted to purchase our own home.  Through Indigo Finance we’ve been able to achieve our goals of owning an investment property, our own home and been able to set things up for our children in the future.

The service stood out because Melanie frequently went all out to support us.  She was always accommodating to our needs and was very thorough with numbers.  In addition, she was always straight up and honest about the reality of what was best for us and went out of her way to achieve that outcome.

Araz EvanianJuly 15, 2016

We cannot recommend Indigo Finance more highly!

A great thank you to Melanie & Leah who made the transfer of our mortgage to a new lender effortless and professional with everything proactively taken care of.  The change was a result of much better interest rates negotiated by Indigo Finance that we could negotiate on our own.  In addition our credit cards were seamlessly moved to the same bank to save on bank fees.

We cannot recommend Indigo Finance more highly

Warren & Toni July 3, 2016

An incredibly competitive rate

We were introduced to Melanie at Indigo through our financial advisor. As part of a revision of our financial arrangements Melanie helped source a new mortgage and investment loan at an incredibly competitive rate. At all times she and the rest of the team at Indigo were open, transparent and willing to take the time to explain things in detail as needed. They were also great at managing the relationships with the banks to make the process as easy as possible for us. Thanks so much for your help.

AnonymousApril 20, 2016

They put together a perfect solution

I found Indigo Finance to be amazing at helping with my house investment portfolio. I was referred to them by a friend that has been walking me through this exciting journey. When applying for my second investment property everything seemed to be falling into place until we came across some obstacles. But the team at Indigo Finance was able to help me through them and they put together a perfect solution. Now I have been approved and the house is well on it’s way to being completed sometime this year which will be in memory of my Pop that passed away. The team at Indigo Finance was aware of this and they made every effort to make it all happen. They made me feel very confident that everything was going to work out and it did. I would recommend Indigo Finance to anyone that needs help with getting a loan approval.

To the team at Indigo Finance I just want to say a big thank you!

LukeApril 15, 2016

I have recommended her to family and friends, anyone who will listen!

This was my second property purchase through Indigo Finance and by far the more complicated one. I live in the USA and for Melanie and Leah to work as hard as they did organising finance and dealing with the buyer’s agent while still having to deal with the time zone difference was amazing. Melanie runs a fantastic organisation. I have recommended her to family and friends, anyone who will listen!

RennieMarch 22, 2016

Would definitely use Indigo Finance again

Melanie and the team were fantastic throughout the process of buying our apartment and securing a mortgage. They provided us with all the information that we needed to make a decision including recommending an excellent solicitor to assist with conveyancing. We had everything in place so that we could move quickly when we found the right property. We would definitely use Indigo Finance again in the future.

DavidMarch 16, 2016

Courteous, friendly and helpful

Melanie and the team were fantastic throughout the process of buying our apartment and securing a mortgage. They provided us with all the information that we needed to make a decision including recommending an excellent solicitor to assist with conveyancing. We had everything in place so that we could move quickly when we found the right property. We would definitely use Indigo Finance again in the future.

Jonathon & MichelleMarch 16, 2016

An absolute pleasure

Working with Melanie and Taila from Indigo Finance has been an absolute pleasure, nothing is ever too hard and they answer all our questions. We got the Home Loan we wanted and would recommend them to anybody wanting to refinance an existing loan or to set up a new loan.

DavidMarch 4, 2016

Were able to help me find the perfect loan

I was referred to Melanie and Indigo Finance through my financial adviser and they were able to help me find the perfect loan for my first investment property. The benefit was that because Indigo Finance connects with a range of home loan companies, I was able to go with someone who is not one of the ‘Big 4’ banks, which gave me a more competitive interest rate, and more features for less fees.

RodneyFebruary 17, 2016

We are now the proud owners of another house

It had been many decades since my husband and I required a mortgage and as many parents do these days, we deferred to our son who was a lot more on top of today’s financial dealings suggesting to us that we contact the team at Indigo Finance.  To be honest, the whole process filled me with some dread but I was immediately put at ease talking to Melanie Cunliffe at Indigo Finance who was so knowledgeable on the best possible way forward for us that I soon just relaxed and let her take us through what has been a very easy process.  We are now the proud owners of another house which we plan to move into in the coming months and I can’t thank Melanie and her team enough for all her attention to detail and attention to us, making us feel comfortable in every step.  We have since met with Melanie again and she has helped us to organise our financial lives even further which is a great relief.

Sue & JimFebruary 11, 2016

Achieved a very competitive rate and borrowing structure

Right from our initial meeting all the way through to settlement, everything was covered in a very professional and prompt manner and you managed the process so well we felt there was nothing we needed to do or chase up and nothing for us to be worried or concerned about.

Melanie quickly understood our situation, what would work well for us and achieved a very competitive rate and borrowing structure. Taila ensured that at all times every step was looked after and that we were always well on track for settlement. Even though our settlement period straddled the often tricky Christmas/ New Year period, Taila was constantly in touch with us and managed to have the bank complete their processes and be ready for settlement well ahead of the required settlement date.

Overall we couldn’t speak highly enough of our experience with Indigo Finance and we would definitely recommend Indigo to anyone looking for assistance with their financing.

Thanks again


Alison and NeilFebruary 9, 2016

Nothing is deemed to be too much bother for them

It has been my pleasure to have been associated with Melanie Cunliffe and her team at Indigo Finance for more than 3 years.

Not only have they admirably assisted numbers of my clients with finance required for their property purchases but my wife and I have personally experienced their remarkable assistance with our own recent investment property purchase.

Nothing is deemed to be too much bother for them …. and they always seem to have a smile while they work.

As a business owner, it is important to me that I deal with people who are knowledgeable and professional.  The team at Indigo Finance excel in these areas!

If there is a reward for the most supportive business team in Sydney … then the team at Indigo Finance should get it!

Well done guys!  You will certainly continue to get our business.

Dave Ferguson (Property Resource)January 28, 2016

Always present and available to help

Recommended by a friend, we came to Indigo Finance looking for a mortgage to purchase our first home. From the get go Melanie took the time to walk us through our finances and present us with several scenarios as well as the pros and cons associated with each of them. The team were friendly and despite many enquiries from us, were more than happy to help explain things in a manner that was simple and easy to understand. What stood out most is that they were always present and available to help, which made the biggest difference in our experience.

VictoriaDecember 22, 2015

Look forward to dealing with you again

We were referred to Indigo by friends for our initial investment property and because of the excellence in service and professionalism we returned to Indigo for another property purchase. We both hold very busy jobs with long working hours and knew we could totally trust Melanie and her team at Indigo Finance to make this happen for us efficiently and seamlessly. We are delighted to provide our testimonial and have recommended Indigo to family and friends. Thank you Indigo team, we could not have done this without you. We look forward to dealing with you again when we add to our property portfolio.

Stephanie & IanDecember 15, 2015

Dream to deal with

Mel has been a dream to deal with from our first contact. She lets you know exactly where you stand and what is required from you and is prompt on getting back to you. Mel is by far the most honest and efficient financial advisor I have ever dealt with and I highly recommend her service.

MonicaDecember 12, 2015

Customised, hands-on and thorough

I came to Indigo Finance because I was looking for a property, needed advice and wanted to make sure I had the finance available for a purchase. Melanie and the team helped me go through all my options, what I could and couldn’t afford and made plenty of recommendations during each step. They were able to take away the layers of stress and complexity often involved in the buying process and the customised, hands-on and thorough level of service meant that I didn’t have to worry about anything. I cannot recommend Indigo highly enough.

AndrewDecember 9, 2015

Wonderful, calm and professional

I was originally referred to Melanie at Indigo Finance via a buyers agent. I was buying my first property and very nervous about the whole process. Melanie was wonderful, calm and professional explaining all the necessary requirements quickly and simply. The overall experience was so excellent that when I felt ready to look at investing further, Melanie was the first person I called. After more brilliant advice (keep your cash and get an equity loan), we have gone on to invest in two further properties. The process from start to finish was simple, efficient and reassuring.

MelanieDecember 7, 2015

Professional at all times

I would highly recommend Indigo Finance to anyone seeking advice prior to and during buying a property, or any financial needs for that matter!

They have been professional at all times and quick to respond to any queries that I may have.

DanielNovember 24, 2015

Their service is flawless

We had been looking at options of how to get out of our high interest loan. When a family member recommended Indigo Finance we decided to give them a try; and we were so glad that we did. What really stood out for us was Indigo Finance’s high standards when it came to customer service and communication. They were always timely and the whole process was quick and painless. There was no need to chase up information as we were always kept in the loop. We can’t fault Indigo at all, their service is flawless. We’d definitely recommend them.

ToniNovember 17, 2015

Competent, approachable & helpful

We have found all our dealings with the team at Indigo Finance to be a very positive experience. They helped us navigate the complex path of purchasing a property with four parties. We have found the team very competent, approachable & helpful. They treat their clients with respect & warmth. Thanks Melanie & Leah, I look forward to future dealings with you, and certainly recommend Indigo Finance to all.

KathyOctober 27, 2015

Highly commended and recommended

Highly competent, insightful and pleasant. Highly commended and recommended.

JohnOctober 1, 2015

Couldn’t be happier

We couldn’t be happier with the service we received through Indigo Finance. When trying to upsize in a difficult market, Melanie left no stone unturned in helping us secure our dream home. Thank you.

AlanOctober 1, 2015

We are incredibly thankful to Indigo

My partner and I first started looking into purchasing our own home in 2014, and it is safe to say that we had no idea what we were doing, or even what to ask! My brother in-law had recently purchased his first home with the assistance of Melanie at Indigo, and he suggested that we meet with Melanie as he had a great experience with her and planned on visiting her again soon to start looking at purchasing more investment properties.

My partner and I entered Melanie’s office feeling nervous about how our lack of knowledge would be perceived. But then Melanie entered the room, introduced herself and the aim of the meeting and we instantly felt at ease! Whilst my partner quickly grasped each concept, Melanie was patient in taking the additional time required to help me to understand what each step meant, along with the long-term implications of each decision.

From there we began house hunting, and the team at Indigo went above and beyond to help us in finding our dream home. This involved promptly forwarding us property reports, and answering each question as it arose. When our dream home finally came along, Indigo understood our time frames and worked within these, and advocated on our behalf to ensure each time frame was met.

We are incredibly thankful to Indigo for making the purchase of our first home so easy! We have maintained communication with Melanie since, and are grateful for her ongoing support! We look forward to continuing to work with Melanie and Indigo Finance into the future!

Campbell & MelissaSeptember 17, 2015

Will definitely be using their services again

Through all parts of the process I found myself very happy with the service that Indigo provided. They were able to get us exactly what we wanted and always treated us with respect. No matter how silly I thought the question might be, they were always sure to get back to me quickly and give me an answer. I highly recommend Indigo Finance and will definitely be using their services again.

AnneAugust 20, 2015

Absolutely second to none

My wife and I found Melanie and the staff at Indigo Finance were very easy to deal with. They have made the refinancing of our current home loan and the purchase of an investment property completely stress free, and we are currently making a huge saving on our monthly repayments. Melanie and her staff were extremely helpful in setting up the finance and were able to answer any question without hesitation. The communication with us and the lenders was absolutely second to none and I would highly recommend them to anyone. We can’t recommend Indigo Finance enough.

Kind Regards,

Daniel & RebeccaAugust 13, 2015

Took a lot of the hassle out

We experienced great, friendly service from Indigo Finance. They took a lot of the hassle out of organising finance for our first property purchase. The whole process worked well and was surprisingly simple.

GregJuly 30, 2015

A personable service before, during and even after the application had settled

Melanie and Taila ensured that I was always well looked after and received a thorough and consistent level of communication throughout the process. I never had to stress, as they always provided a personable service before, during and even after the application had settled. Whether it was by phone or email, they kept in touch frequently and really showed they cared. I was able to ask as many questions as I wanted and always got responses in a flash. I can’t recommend Indigo Finance enough.

RonietJuly 15, 2015

Able to achieve the most cost-effective solution possible

Melanie and her team really took the time to listen to what we were looking for and respond accordingly. She made sure to run through several lending options for us and ultimately was able to achieve the most cost-effective solution possible. We would definitely recommend Indigo Finance given the opportunity.

TroyJune 16, 2015

Absolute dream to work with

I have found Melanie and her team  an absolute dream to deal with. They are  efficient, proactive, extremely knowledgeable and can ‘make it happen’. Melanie also understands how to structure loans when investing in property to help build your portfolio; they make the whole process of buying and investing completely stress free.

LisaApril 2, 2015

Tailor-Make a Home Loan Package that Suited My Needs

I would highly recommend Melanie and the team at Indigo Finance. They were prepared to think outside the square and tailor-make a home loan package that suited my needs. They went to great lengths to research the market, find a bank that did not invest in fossil fuels and still manage to get me a very good rate. They also added value to their services by assisting me in consolidating my debts and start planning for my retirement. They were highly responsive to all my queries and incredibly professional at all times. I would not hesitate recommending Indigo Finance to anyone planning to buy a home or refinance their existing home loan.

BenitaMarch 17, 2015

Can’t recommend this company enough

Right from start to finish we found the process of refinancing with Indigo Finance quite seamless and found Melanie, in particular, a very pleasant/helpful person to deal with. If in the future we require any financial advice this is where we will be going. My husband and I can’t recommend this company enough.

Delwyn & MichaelFebruary 18, 2015

Refreshing and enlightening

I engaged Melanie and the team at Indigo Finance following a recommendation from a friend. I found their services to be very informative whilst always willing to help and provide appropriate advice. The team’s communication throughout the mortgage pre-approval and finalisation process was refreshing and enlightening, ensuring I was always updated and aware of the situation. I would recommend their services and continue to utilise their expertise and knowledge for any future requirements.

AdamFebruary 18, 2015

No hesitation in recommending

Highly professional service with a personal touch. Mel and the team at Indigo finance made the lending process hassle and stress free and were amazing during the settlement process. I would have no hesitation in recommending them to any future customers.

ClintonFebruary 12, 2015

High level knowledge of the various approaches

I came to Melanie from Indigo Finance from a recommendation from one of my work associates. I had previously had two other mortgages through both a bank and another mortgage broker. After unsuccessful attempts to obtain another investment loan and a number of unanswered phone calls, I thought I would approach Melanie just to see if she a different perspective that aligned more with my goals as an aspiring property investor.

Not only did Melanie explain the numbers to me in a terms I could understand, but she also obtained another $60,000 worth of equity out of one of my property’s. I had been previously told that I would need to wait at least 1-2 years to see any equity! Melanie has helped me accelerate my property investing and has always been very helpful, polite and has always spared the time to explain different approaches to investment loans.

Melanie and her team at Indigo Finance all have a high-level knowledge of the various approaches to obtaining finance for property investing. The team at Indigo Finance have not only assisted me with organising the finance required to buy further properties but have also spent the time to educate me on the different approaches and financial tools available to me as to increase my knowledge as a property investor.

From day one Melanie has always provided friendly, efficient and professional service to myself. Melanie and her team have always spent the time to answer and return all of my phone calls and I have always felt like a valued client to the team. I have nothing but the utmost respect for Melanie and her team and would recommend Indigo Finance to any of my friends, family or peers. I have no hesitation in knowing I will continue to do business with her well into the future.

AdamJanuary 29, 2015

A service with a point of difference

Mel offers a service with a point of difference, ensuring it is consistent with our evolving goals and life stages, provides us with as little or as much assistance as we require at the time, and is above all efficient and reliable.

JoanneDecember 3, 2014

Consistent, diligent and thorough

We recently engaged Indigo Finance to source us the best value loan in the market for our individual requirements. First of all, you were patient, welcoming and understanding to our needs, you took time out to explain things clearly and we felt that we could approach you for advice and problems no matter how big or small. You were consistent, diligent and thorough and we felt that you genuinely cared about whether we made the right decision. Your service did not stop at loan products, you also mentored and tutored us through the finding and the painstaking buying process which was extremely helpful. I cannot recommend Melanie Cunliffe’s service highly enough.

Melanie listened to us, gave flawless personal service, found us the best rates and saved me thousands in mortgage insurance. I have since referred friends in similar circumstance to Indigo Finance because they offer two things that matter to a client, KNOWLEDGE and SERVICE.
This is a heartfelt THANK YOU for all the help you have been to us once again.

Warm Regards,

Simone & MatthewNovember 19, 2014

Thorough, frank, straightforward and goal-oriented

In the past, we were silently burdened and worried about the implications of some restrictions around our home loan and current position. We had attempted to refinance several times and spoke to many mortgage consultants who always politely declined providing their services. We were then introduced to Melanie Cunliffe from Indigo Finance and from our first conversation we found her thorough, frank, straightforward and goal-oriented. She took us on board and focused on our intentions to pay-off outstanding debts and reduce our rates to align with that of the current market. Despite the obstacles we had, Melanie had a strong sense of determination and didn’t give up on us. Her vibrant character, patience, perseverance and kindness are amazing qualities for a mortgage broker and remarkably she was able to uproot us from our desperate situation.

Her hard work has paid off and she has helped us towards becoming debt free by consolidating debts we had, resulting in much lower monthly repayments. It has been an awesome journey and we owe all our success to Melanie’s enthusiasm and determination. Melanie, allow us once again to say thank you from the bottom of our heart and with much sincerity; we also would want to express our overwhelming thanks and deepest gratitude to Indigo Finance and its enabling staff for the success of our home loan refinancing.

RaySeptember 24, 2014

All delivered in a delightfully helpful reassuring manner

Melanie Cunliffe & Indigo Finance were recommended to me as I needed to refinance my investment property. I had a previous unpleasant, unsuccessful experience with a broker so I was very wary and conscious of having been “bitten”. I could not have been more pleasantly surprised at the speedy, efficient service I received, all delivered in a delightfully helpful reassuring manner. I will return to Indigo for any future financial needs. Melanie is a warm, friendly person who clearly “knows her stuff” and I would recommend her and Indigo Finance wholeheartedly.

JackySeptember 24, 2014

Smoothed out any bumps

Despite how complex my particular deal was, Melanie persevered and smoothed out any bumps that came up along the way. I was very pleased with the service and the communication we had.

PaulSeptember 24, 2014

Most appropriate deal

We found Melanie to always be very friendly and keen to answer any of our questions. She found the most appropriate deal for us and made sure all our needs were met.

MarkSeptember 10, 2014

Considerate of my specific needs

Melanie was very considerate of my specific needs. She took the time to listen to what I really wanted and what I was looking for. Everything was very clear and she remained friendly and approachable throughout the process.

RebeccaSeptember 3, 2014

Always happy to lend an ear

Throughout the process Melanie was both professional and friendly. She was easy to communicate with, was around whenever we needed her and was always happy to lend an ear. I would certainly recommend her given the opportunity.

KarenSeptember 3, 2014

Always on the ball

Melanie had great communication with us throughout the process. She always followed up with us when necessary and was always on the ball.

NicoleAugust 27, 2014

Right level of communication

The main thing that stood out for me was that Melanie and her team made the whole process very easy. Everything was straight forward and there was just the right level of communication.

NinaAugust 27, 2014

No complications or difficulties

There was a great level of communication with Melanie and she ensured the whole process was streamlined and efficient. There were no complications or difficulties and I was very happy with how straightforward it all was.

RydeAugust 5, 2014

More than happy to recommend

Melanie and Isabel were very helpful in taking care of any and all details involved with the loan. Given the chance I would be more than happy to recommend them to anyone who was looking for their services.

AnthonyJune 30, 2014

Exact amount of communication I needed

There wasn’t much time between when the loan was initially lodged and when it settled. I was able to get through the whole process fairly quickly with the exact amount of communication I needed inbetween. Melanie took care of everything and overall the process was very straight forward and easy.

RennieJune 30, 2014

Will go the extra distance

Despite the fact that I live in Darwin and Melanie works out of Sydney she still went out of her way to take on my case and help me with my loan. She is a clear example of someone who will go the extra distance for their clients.

DianneJune 26, 2014

Specifically tailored to my situation

What I liked was Melanie didn’t take a blanket approach. Her service was specifically tailored to my situation. She was very attentive to all my needs and was able to achieve the best option for me.

StephanieMay 15, 2014

Very thorough

The service we received was excellent and Melanie was very thorough. Though there were several major roadbloacks, Melanie persisted and was able to help us despite the difficulty of our situation.

ValescaApril 10, 2014

Flexibility and willingness

What stood out for me was Melanie’s flexibility and willingness to go out of her way to make things easier for me. She was there when I needed her and was able to make sure the process didn’t impede on my busy schedule.

HelenApril 3, 2014

Would not hesitate to recommend

I take this opportunity to express our thanks for the excellent service that you and your team have offered and the way in which you have structured the finance for our recent purchase. I would not hesitate to recommend you to my family and friends.

Jean-FrancoisApril 3, 2014

Melanie made the whole process an easy, stress free and streamlined experience. I had previously assumed that it might be difficult but I literally didn’t have to do anything, Melanie took care of it all.

MelissaFebruary 11, 2014

Understanding of my individual circumstances

Melanie was very knowledgeable and understanding of my individual circumstances. She doesn’t stereotype people’s reasons for lending and is attentive to individual details.

PaulFebruary 4, 2014

Understand my personal and business goals

Big thanks to the team at Indigo Finance. Mel took the time to understand my personal and business goals and helped me free up working capital to help my business grow. I’m confident that I’ll be able to rely on Mel and the Indigo team for the right advice to help me achieve my short term as well as long term goals.

KatrinaFebruary 4, 2014

Can-do attitude

Melanie was always right onto things and would get back to us promptly. She made sure to investigate everything thoroughly. Even though we originally had some difficulties with our loan, Melanie perservered with her can-do attitude. She did the best by us.

SusanFebruary 4, 2014

Beyond professional

Melanie and her team from Indigo finance has helped me and my family throughout the hectic settlement process for our new property. The service provided was beyond professional. From initial contact to signing the loan documentations at our premises and finally through the settlement process, Melanie and her team were there for every aspect to provide fast and reliable response.

We are extremely impressed with the level of services provided and will certainly recommend you to our friends and family.

Jenny & PeterDecember 19, 2013

Extremely friendly, helpful, polite and professional

We were previously going through a broker who said it was impossible to get a loan within 5 days (for an auction). However Melanie worked close with us and was able to help us obtain the loan when we needed it. Melanie was extremely friendly, helpful, polite and professional.

JulieDecember 19, 2013

Would highly recommend

The professionalism and customer service experience that Melanie provided was incredible. She went above and beyond throughout the process and I would highly recommend her.

SamanthaDecember 19, 2013

Spend the time to understand

Melanie from Indigo Finance is very professional and spends the time to understand clients needs. I would recommend Indigo Finance to any individual or business that require finance.

MarkOctober 15, 2013

The team have excelled

Once again the team at Indigo Finance have excelled. Melanie and her staff really go out of their way to achieve the best outcome for their clients. I could not more highly recommend them as they are friendly professionals who get the job done. Thanks!

David & CherylOctober 15, 2013

Always there to help

It was a pleasure to do business with Melanie and Tania. They were always there to help, explain, and provide all necessary information for further action. I was very busy at work while buying the property and without them would have to spend much more time for applications, documents, etc. Thanks a lot for your effort!

VitaliOctober 15, 2013

Best by far

We have used mortgage brokers in the past and Indigo are the best by far, we will continue to use their services as their attention to detail, customer service and overall ease of use are fantastic for busy people like us. Thanks.

Kylie AnnOctober 15, 2013

Great from day one

My experience with Indigo Finance has been great from day one up until the day that I settled on my property. Indigo has been there to help me every step of the way, and were always there to answer the many questions that I had to ask. I would definitely be recommending Indigo Finance to friends and family, and will continue to use them in future. A big thumbs up to Melanie and Tania, your work is greatly appreciated.

Francesco & AnnetteSeptember 20, 2013

Extremely accommodating and patient

Using Indigo made the whole process so much easier. In particular Melanie was extremely accommodating and patient with us as we changed our minds a number of times. We would unreservedly recommend Melanie to assist people through this process as she was prepared to spend time explaining everything in terms that are easily understandable. Thank you.

Vaughn & LeighJuly 19, 2013

Professional and helpful

Melanie & Tania are always professional and helpful. Melanie is very insightful and her depth and knowledge of the finance industry very impressive. I would highly recommend Indigo Finances to others.

GinaJuly 19, 2013

Best advice, best service

Best advice and Best customer service.

Con & RoshanaMay 23, 2013

Welcoming and helpful

Indigo staff has been welcoming and very helpful every step on the way.

NancyMay 23, 2013

Helpful and answered all my questions

I gave Melanie 1 weeks notice to get me a loan approved urgently. When not even my own bank could offer me a decent interest rate, Melanie worked her industry magic and managed to lock me in at an interest rate nobody else could match PLUS waive the loan establishment fee! For someone needing a quick turnaround, not having the time to shop around and not having taken out a loan before, Melanie’s service was exactly what I needed. She was helpful and answered all my questions no matter how trivial they were! I would definitely recommend Melanie to any of my contacts needing assistance with any type of loan.

JessApril 4, 2013

Excellent service

Excellent service! They identified my needs and provided efficient and profession customer service to satisfy them.

GordonMarch 12, 2013

Above and beyond

Communication and service from Indigo Finance throughout my loan application and approval process was impeccable. They were always professional and very friendly and approachable in addition to clearly being able to determine my needs and source the best possible financial options for me. Thank you so much Melanie and Tania….I will be back in the future!

LindaFebruary 7, 2013

Effortless and stress free

We have found Indigo Finance very easy to deal with they have made the refinancing of our home loan and new land purchase effortless and stress free, and we are making a huge saving on our monthly repayments. Melanie was extremely helpful, listened to what we wanted and went and found the best deal to get us what we wanted. Her and her staffs communication and follow ups with the lenders was fantastic and I would recommend her to anyone. Ask this question to yourself, can I save money on my current loan? Call Indigo Finance and let them show you a better deal like they did for us.

Peter & Kris FlintJanuary 17, 2013

Already recommended

I was delighted with the effort that Melanie and the team at Indigo put into finding the right fit for my needs. I’d definitely use the service again, and have already recommended them to others.

MichaelSeptember 20, 2012

Everything covered

Melanie is an absolute gem, even though I was miles away and not always available to contact, she had everything covered, all angles every little detail. She was always working on my case even at late hours, i dont know what i would have done without her!

ArazSeptember 20, 2012

Above and beyond

Our experience with Indigo Finance has been excellent. They have gone above and beyond to assist us with our loan arrangements and are very professional and pleasant to deal with.

TraceySeptember 20, 2012

The whole process was as stress free as possible

Buying our first property was a little daunting with the many choices of lenders/loans available to us. We were so pleased to find Melanie of Indigo Finance, who ensured the whole process was as stress free as possible and found the best loan to suit our needs. Melanie helped each step of the way and was always exceptionally efficient, professional and a pleasure to deal with. We will certainly be using Melanie’s services again for our future investment purchases and would absolutely recommend her to others.

LisaJune 27, 2012

Delivered a dream come true!

Melanie is a living legend. She has delivered a dream come true loan for our first home within the shortest duration of time and kept us well advised on every step of the process. She is very diligent caring and showed a superior service at all time. We will strongly recommend her to anyone.And strongly convinced that she delivers what she promised.

Vishal & KirtiSeptember 20, 2012

Extremely willing to go the extra yard in completing the deal

Melanie is very personable and a proactive professional and extremely willing to go the extra yard in completing the deal.

RobertJune 27, 2012

A delight to work with, personable, of the highest integrity and extremely knowledgeable

I was fortunate to meet Melanie several years ago, and she has advised me not only on the best mortgage structure on several projects, but has also given excellent advice on my financial approach to various projects and has assisted me in setting myself up properly for a successful future. Melanie is a delight to work with, she is personable, of the highest integrity and extremely knowledgeable. I have without hesitation recommended her to friends, family and colleagues all of whom have been grateful for the introduction. She is someone I trust implicitly, and I will continue to work with Melanie on all of our projects.

AbbyJune 27, 2012

Your professionalism and attention to detail was very much appreciated

Shana and I thank you for all your assistance in arranging our new home loan and will certainly recommend your excellent service to all of our family and friends.

Your professionalism and attention to detail was very much appreciated and I look forward to continuing our business relationship in the future.

Phillip & ShanaJune 27, 2012

Very hard worker, honest, pleasant and really reliable

I would recommend Melanie Cunliffe to anyone needing finance. I can’t say enough about her. It’s not often you find someone who is not only a very hard worker but also honest, pleasant and really reliable. All of these things are great but if you don’t know your stuff, what’s the point? Well the good news is that Melanie really does know her stuff and not only that, but she’s also pro-active and offers solutions to challenges that may pop up along the way. We have dealt with a lot of different brokers and banks in the past and have had some unpleasant situations with them at times. We are still sorting out some of those issues. It’s good to have someone on your side that will work hard for you and give you the best deal possible. Melanie has done that.

Thanks for always returning calls and emails promptly Melanie. You’re a real professional and there aren’t many people around like you anymore. You have been an absolute pleasure to deal with and I would not hesitate to recommend your services to the people closest to me as well as anyone else that might be reading this.

Thanks again Melanie.

RolandJune 27, 2012

Your persistence, diligence and attention to detail ensured that we had a successful outcome

We just wanted to say a big thank you for all of your hard work, in achieving the settlement of the refinancing of our home loan.

We had some complexities in our particular case and your persistence, diligence and attention to detail ensured that we had a successful outcome. As you know we had several refusals from various banks but you continued to work tirelessly on our behalf.

You readily kept us informed on all aspects of the loan process and were always contactable (even whilst overseas on your holiday!). We found your industry knowledge to be exemplary and you were able to break the information down into “easy speak” so we understood all aspects of the refinancing process.

Our successful refinance has made a huge difference to our day to day lives and this is directly due to your hard work on our behalf.

I have absolutely no hesitation in recommending your services to our friends, family and colleagues and will certainly use your services in the future should we require.

Matthew & SusanJune 27, 2012

Great service, excellent rates, quick and easy

I recently purchased my dream home and used Indigo Finance for my loan.

Great Service, excellent rates and was exceptionally quick and easy.

I will be referring my family and friends without any hesitation.

VanessaJune 27, 2012

What a great experience!

Our current financial institution was not providing the same level of service that we had received initially, and we thought we could do better. We also wanted to borrow a bit more to complete a small home renovation. Our accountant recommended we talk to Indigo Finance.

What a great experience! We were able to make an after hours appointment to see Melanie at Indigo Finance’s office in Sydney. Melanie listened to us and then made a few suggestions. After reviewing our situation Melanie provided us with some options and recommendations, things we didn’t know we could do but which made our financial situation more secure.

During the process, Melanie communicated with us regularly and took our phone calls when we needed some help. The process came together without a hitch due to the professional way Melanie handled the process from start to finish.

We will use Indigo finance again and have recommended them to our kids and friends, they take the hassle out of dealing with banks.

David & CherylJune 26, 2012

A real pleasure to deal with

Melanie and her team provided an extraordinary level of service. Nothing was too much trouble and all the people at Indigo I dealt with handled things quickly, efficiently and with great attention to detail. They were always available and a real pleasure to real with. I have no hesitation in recommending them to anyone.

AdrianJanuary 7, 2014